Frequently Asked Questions

The 470g Vanish gold pink powder product with the money back guarantee icon on its pack artwork

This money back guarantee promo is valid from 15/02/2025 till 14/09/2025

You can claim your money back within 28 days from the date of purchase

If you use the product and the stain has not been completely removed, upload a photo of the stain post washing, your receipt and a short description of why you're unsatisfied with the results.

The promotion applies in the UK & Ireland across all stores

If approved, fulfilment of the refund will take place within 28 days from the date of eligibility being confirmed.

No, the only way to claim your refund is by visiting www.vanishguarantee.co.uk and completing the online form

There is a maximum of 1 claim per household for the entirety of the promotion.